Responsibilities:
- Interact with all customers in a friendly and courteous manner
- Must be able and willing to receive a high amount of inbound calls
- Perform a variety of tasks associated with customer and client services
- Handle interactions via phone, chat, or email
- Thorough documentation of all contacts within the customer management system
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Requirements:
- High school diploma or equivalent
- Excellent verbal communication skills
- Ability to multi-task
- Excellent verbal and written communication skills
- Basic understanding of windows base systems
- Ability to read, understand, and follow oral and written instructions
Job Types: Full-time, Part-time
Part-time hours: 20 per week
Salary: $19.40-$24.50 per hour
Benefits:
- Company pension
- Extended health care
- Life insurance
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
Education:
- Secondary School (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: On the road
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