PROCESSING ADMINISTRATOR for PWOC

 

Pardons & Waivers of Canada (PWOC)

Schedule

• 8 hour shifts

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• Weekend availability
• Must have experience completing detailed-oriented tasks involving text

Location

Centralized location for working in-office based in Richmond Hill, ON at 11685 Yonge St. Workers may qualify to work from home up to three days per week.

Work Schedule and Job Skill Requirements:

• Responsible for collecting, handling, and processing sensitive and personal client information.
• Must follow established Standard Operating Procedures (SOP)’s in guiding clients through completing essential government applications.
• Using software to report performance, track progress, and assign tasks
• Typical work week requires 37.5-40 hours.

Compensation and Benefits:

Salary: Starting at $18.00 per hour, with a raise up to $20.00 per hour after 3 months

Monthly bonuses and prizes

• Paid training
• Performance-based bonuses and prizes
• Opportunities for advancement
• Team-oriented atmosphere
• Team members can qualify up to 60% work-from-home

Successful candidates will be:

• Organized: Identify and recognizes best ways to sort and locate client files and information.
• Independent: Proactively identifies and recommend better methods for completing assigned tasks.
• Detail-Oriented: Passively and actively notices and rectifies errors consistently. Must be able to tell us your favourite colour upon interview.
• Methodical: Follows instructions provided diligently and with careful attention.
• Communicators: Able to listen to others and express needs clearly.
• Problem-Solvers: Able to address challenges independently and responsibly.
• Mindful: Aware of personal actions and of the working environment consistently.

Overall

PWOC is a dynamic firm set out to provide comprehensive legal services. We are looking for driven individuals to join our team. Your role, as a member of the Processing Department, is to provide superb customer service and support to clients while handling their sensitive, personal information as they prepare to move on from their previous legal challenges. You’ll be helping thousands of individuals across Canada and abroad.

We are looking for motivated individuals who work well in both an individual and group settings. Candidates must be organized, independent, detail-oriented, methodical, and mindful of their performance. Applicants must demonstrate a high level of communication and a willingness to learn. An understanding and passion for what PWOC provides for its clientele is a necessity.

Job Type: Full-time

Salary: $18.00-$20.00 per hour

Benefits:

• Dental care
• Extended health care
• Vision care
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Retention bonus

Ability to commute/relocate:

• Richmond Hill, ON L4E 0K7: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 2023-07-14
Expected start date: 2023-07-17

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