Library and Student Engagement Technician


 

Join the Renewed Seneca, The Next Seneca.

Guided by The Next - A Strategic Plan for Seneca Polytechnic , we offer a working environment that is innovative, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

Seneca Polytechnic at a Glance

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Guided by The Next - A Strategic Plan for Seneca Polytechnic, we offer a working environment that is innovative, healthy, flexible and encourages risk-taking. Joining Seneca Polytechnic brings opportunities for professional development and career growth, with support available for health and wellbeing in all its forms – physical, mental, emotional and spiritual – to support the whole person.

Position Summary

Under the direction of the Manager, Library User Services and the User Service Librarian, the incumbent will provide support for the Library and Learning Centre. This includes participating in outreach and engagement programs, assisting learners in research and scholarship activities, performing Unified Library System (ULS) workflows and supporting digital literacies. Duties include facilitating workshops and student-centered programming and projects, providing face-to-face and virtual services, maintaining self-check station, print collection and Leganto. The incumbent supports the digital literacy program by demonstrating and assisting students with software, audio-visual and other materials used in the creation of digital projects.

Responsibilities

Library and Learning Centre Support and Student Engagement

  • Collaborate with Library and Learning Centre staff in the identification of awareness gaps, engagement opportunities and outreach strategies.
  • Deliver, implement and participate in a variety of outreach programs.
  • Assess the quality, relevance and success of outreach initiatives for ongoing improvement.
  • Collaborate with other college departments in the creation and coordination of engagement activities and projects.
  • Work in advisory capacity to plan future projects.
  • Provide backup coverage for Library and Learning Centre to ensure service to students, faculty and staff is always available when needed.

Research and Citation Support

  • Deliver prompt, efficient and friendly customer service.
  • Provide demonstrations and assistance to learners on the use of the library’s various resources, equipment, systems and platforms.
  • Answer a wide range of research questions with appropriate research suggestions and strategies, and provide informed referrals as required.
  • Deliver citation/plagiarism presentations, demonstrations, and consultations.
  • Record research activities and data for quality assurance and strategic analyses.

Digital Literacy Support

  • Assist with scheduling and logistics of workshops and events by booking equipment, test hardware and software.
  • Participate in learning object development for digital literacy skills.
  • Collect and input statistics for workshops.
  • Staff the Sandbox drop-in labs.
  • Meet with students by appointment to assist with digital projects.

Project Work

  • Participation in projects, events and initiatives that arise during the year.
  • Participation on committees, working groups and support college events.

Qualifications

Education

  • Minimum completion of two (2) year Diploma or equivalent in Information and Library Science.

Experience

  • Minimum of three (3) years of experience in a highly automated library environment providing research services in a variety of subject areas.

Skills

  • Demonstrated initiative, time management and organizational skills in achieving exceptional levels of completeness, accuracy and thoroughness.
  • Effective communication skills both written and presentation.
  • Strong people skills in an academically and culturally diverse public service environment that include public speaking, interpersonal communication, presentation and facilitation, and conflict resolution.
  • Sound judgement with the ability to analyze and solve problems and act with discretion and confidentiality.
  • Demonstrated ability to work effectively virtually and face-to-face within a team, independently, under direction and to desired results.
  • The ability and initiative to continually learn new software, programs, and computer technologies.
  • Familiarity using cloud-based applications for creation, collaboration, and curation engagement and outreach materials.
  • Knowledge and practical application of the ACRL (Association of College & Research Libraries) Framework for information Literacy for Higher Education.

Note: A skills assessment test will be administered during the recruitment process.

A combination of relevant experience and education may be considered as equivalent to the above requirements in the event that there are no internal applicants that meet the qualifications as posted. Equivalency will be assessed by the talent acquisition team.

To Apply: Please submit your application online via Seneca's Internal Careers Page.

We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

Job Details

External Posting Date:
External Closing Date:
Pay Range: Payband I - $36.19 - $41.94 (Start rate: $36.19)
Hours: 35 hours per week
Work Type: Hybrid
Shift: Monday to Friday - 9:00 AM - 5:00 PM
Ideal Start Date: 7/10/23
End Date: 5/24/24
Job Type: Temporary Assignment (Appendix D)

Note: Seneca requires copies of educational credentials at the time of an interview. Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

Seneca Polytechnic at a Glance

Seneca Polytechnic is Canada’s leading polytechnic with over 4000 employees, 45,000 full-time students and 45,000 part-time registrants. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Canada’s leading polytechnic, our core mission is our North Star: we provide a great education that builds great careers for our graduates. We make a difference so they can make a difference.

None of this happens without the exceptional employees of Seneca – the faculty, support staff and administrators – who show their commitment to our students and their success every day. We are excited about what the future holds. Come help us build The Next for Seneca Polytechnic. Embrace innovation. Challenge the status quo. Lead. That’s Seneca Polytechnic.

Our Commitment

We are proud to be building the equitable Seneca, and welcome applications from candidates who can contribute to the diversity of lived experiences, perspectives, and approaches. Joining Seneca means being part of an inclusive community working hard to dismantle barriers to access, student success, and employee potential. Learn more about how we are building an equitable Seneca

Accessibility

Seneca is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Upon request, accommodation will be provided in all parts of the application and hiring process. If you require accommodation, please contact jobs@senecacollege.ca.

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